Travel vouchers and promo codes can help you save on future bookings. Here is a simple guide to using them correctly:
When you can redeem a voucher or promo code
During booking: Most vouchers and promo codes are applied when you make a new booking on the website or app.
During payment: The option to enter the code typically appears on the payment page, after you select your travel options.
Post-booking (sometimes): Certain platforms may allow you to apply eligible vouchers after booking, via the "manage booking" section. Always check the terms.
Steps to redeem
Select your travel product: Flights, hotels, packages, or other eligible services.
Proceed to checkout: Review your selected options and click to continue to the payment page.
Enter your code: Look for a field labeled "voucher code," "promo code," or "discount code." Enter the code exactly as provided.
Apply and confirm: The discount should appear in your order summary. If it does not, double-check that your booking meets the voucher or promo code terms.
Important things to check
Validity period: Vouchers and promo codes have an expiration date. Ensure your travel dates or booking dates fall within this period.
Eligible services: Some codes are limited to specific routes, classes of service, or minimum spend requirements.
One-time use: Most codes can only be used once. Any remaining value is typically forfeited after a single use.
Non-transferable: Many vouchers are linked to a specific user or account and cannot be transferred.
Troubleshooting tips
If you see an "invalid code" error, verify that you entered the code correctly (pay attention to hyphens, spaces, or letter case).
If the code does not apply, check the voucher terms to ensure your booking is eligible.
If problems persist, contact customer support with the voucher details and booking reference.
Using a travel voucher or promo code correctly ensures you receive the full benefit. Always review the terms and apply the code carefully during your booking process.