When you cancel a travel booking, you may not always receive a full refund. Many bookings are subject to partial refunds depending on the fare rules and provider policies. Here is what you need to know:
What is a partial refund ?
A partial refund is when only a portion of your original payment is returned after cancellation.
The remaining amount is usually withheld due to cancellation fees, non-refundable components, or service charges.
Why partial refunds occur
Fare or rate rules: Many low-cost or promotional fares are non-refundable or only partially refundable.
Cancellation fees: Airlines, hotels, and car rental companies often deduct a cancellation fee from the refundable amount.
Time of cancellation: The closer to the travel date you cancel, the higher the cancellation charges may be.
Non-refundable services: Extras such as seat selection, baggage fees, service fees, or insurance are often non-refundable.
How to check what will be refunded
Review the cancellation policy displayed during the booking process or in your booking confirmation.
Before confirming a cancellation, many platforms display a refund summary showing what will be refunded and what will be retained.
If in doubt, contact customer support for a detailed breakdown.
How partial refunds are processed
The refundable amount is credited back to the original payment method (credit card, wallet, bank account, etc.).
Processing time varies depending on the provider and payment method, usually between 7 to 30 business days.
If your booking involved multiple payment methods (voucher + card), refunds may be split accordingly.
Important tips
Always read the fare rules and cancellation policy before confirming a booking.
Flexible or refundable fares generally offer better refund conditions.
Some providers offer refund options like vouchers or credits instead of cash, check the terms carefully before accepting.
Understanding partial refunds helps you make informed booking decisions and manage expectations if your travel plans change.